Shipping Policy

All You Need To Know

  • Delivery costs: None, Feelawart offers free shipping on all orders
  • Order Preparation: takes us 0-1 work days (Mo-Fri)
  • Order Transit: you can count on 3-6 work days (Mo-Fr)
  • Same Day Prep Deadline: if you order before 1:00 PM AEST, we'll get busy with it on the same day

Shipping: Peek Behind The Curtain
We know, we know! Waiting for the package to arrive is one of the most excruciating parts of online shopping. Let's have a quick look what's happening when you place your order, shall we?

First, look for a quick confirmation in your inbox. At the same time, the warehouse crew is already rolling up their sleeves and getting busy. It takes us 0-1 work days (Mo-Fr) to fully prep your package and dispatch it. Kind reminder: if you place your order before 1:00 PM AEST, we will start working on it the same day.

Once your order is processed and on its merry way, it means one more email - this one has the juicy tracking information so you can check the delivery status at any time. Average transit time is 3-6 work days (Mo-Fr).

Changed Your Mind? Cancel!
Having second thoughts? Look, we get it. Order cancellations are a part of life when you run an online store - we promise we will take it like champs. Just contact support@feelawart.com with your order ID and we will cancel it. Make it quick though, once the order has been shipped, it cannot be canceled anymore.

Package Gone Awry?
We're terribly sorry if you've unpacked your stuff and discovered something unpleasant, be it some damage or maybe wrong size. Take photos and send them as soon as possible to us at support@feelawart.com. We'll deal with it fast.

What If There's a Delay?
So generally delays are related to things beyond our control - you've got holidays, you've got peak shopping seasons or adverse weather. Make sure you keep checking your tracking info to stay informed, and if there's a delay, contact us at support@feelawart.com and we'll get it sorted.

Business Info & Contact

This joint is ran by Trust Ads s.r.o. (from Czechia).

Get in touch:

Office Address
Křižíkova 44
Prague 18600

Relevant Business IDs

  • Company Number: 21681953 
  • DUNS Number: 764384156 
  • VAT Number: CZ21681953